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Crypto Casino Complaints / Rollbit / Geo & VPN Disputes

Rollbit: Geo & VPN Disputes

None of the 7 cases has ended in the player's favour; 4 ended unresolved and 3 ended with the money kept.

7 cases on file where the player's country, or how they connected, was part of the dispute. In three, Rollbit kept winnings over a country it doesn't serve.

It paid a player in Austria about 1,294 USDT, which it described as their deposits, but kept about 4,000 USDT and never showed the mediator that Austria was restricted when they joined.

It kept about $64,000 from a player in Luxembourg whose logins, it told the mediator, came from Spain and the UK, and $3,200 from a player in Norway who verified with a Dutch bill.

In both, it refused to let the player verify again. Two other players say they used a VPN or proxy because the site was blocked where they live.

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Case files in this category — click a tag to filter

Cases

2026-01-20 Rollbit: Account Blocked · $2,100
A German citizen living in Belarus says Rollbit blocked their account after they won about $2,100 and asked to withdraw.
Unresolved
2025-06-13 Rollbit: Account Blocked · $20,000
A player from Norway says Rollbit restricted their account and held a $20,000 balance, accusing them of running more than one account and raising money-laundering concerns.
Unresolved
2025-03-05 Rollbit: Withdrawal Issues · 325 USDT
A player from Vietnam says Rollbit accepted their KYC documents, then asked them to report other accounts before paying out 325 USDT.
Unresolved
2025-01-16 Rollbit: Geo & VPN Disputes · 4,000 USDT
A verified player from Austria says Rollbit blocked withdrawals for months and kept asking them to list other accounts, which they say they never had.
Confiscated
2024-09-07 Rollbit: Geo & VPN Disputes · $64,000
A player living in Luxembourg says Rollbit closed their account in June 2024 and removed a balance of about $64,000, saying they had logged in from a banned country.
Confiscated
2024-08-04 Rollbit: Geo & VPN Disputes · $3,200
A player living in Norway, who also holds Dutch citizenship, says Rollbit locked their account with $3,200 inside after a big win.
Confiscated
2022-12-08 Rollbit: Self-Exclusion Failures · €3,500
A player from the Netherlands says they self-excluded from Rollbit twice because of a gambling problem, yet could still open new accounts and play.
Unresolved