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Crypto Casino Complaints / Thunderpick / Withdrawal Issues

Thunderpick: Withdrawal Issues

None of the 6 cases has ended in the player's favour; 6 ended unresolved.

6 cases on file where a Thunderpick withdrawal didn't arrive, all held up by ID checks. The amounts run from $490 to $11,700.

The largest came after a $100 bet won; the player says they sent the documents the same day and answered a later request at once, but heard nothing back.

Another player asked to withdraw minutes after a Litecoin deposit and was left pending. Three cases from 2026 describe the same loop: documents sent, then asked for again over format issues, missing emails or no stated reason.

Thunderpick didn't answer the mediator in any of them.

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Cases

2026-08-14 Thunderpick: KYC & Verification · €781.30
A player says a €781.30 withdrawal at Thunderpick is stuck behind KYC.
Unresolved
2026-02-22 Thunderpick: KYC & Verification · €2,200.13
A player says their €2,200.13 withdrawal from Thunderpick has been held up by repeated KYC requests.
Unresolved
2026-01-22 Thunderpick: Withdrawal Issues · €6,226.37
A player says a €6,226.37 withdrawal at Thunderpick was still processing after 12 days.
Unresolved
2023-06-15 Thunderpick: KYC & Verification · €5,200
A player says they won €5,200 at Thunderpick and sent the verification documents the casino asked for on 31 May.
Unresolved
2023-05-25 Thunderpick: KYC & Verification · $490
A player says they deposited $163 in Litecoin at Thunderpick on 22 May 2023 and asked to withdraw $490 to the same address minutes later.
Unresolved
2023-04-14 Thunderpick: KYC & Verification · $11,700
A player says they had bet at Thunderpick for a few weeks with no trouble until a $100 stake won $11,700.
Unresolved