Crypto Casino Complaints / Coins.Game / Confiscated Winnings
None of the 9 cases has ended in the player's favour; 3 were rejected, 1 ended unresolved, 3 ended with the money kept and 2 are still open.
9 cases on file where players say Coins.Game kept or emptied their balance. The largest is about C$222,000, won mostly at live blackjack: the mediator rejected the casino's reasons after three months, but Coins.Game kept the money.
It also kept €1,000 over a Spain ban the mediator found it enforced only after winnings, €2,906 after it stopped answering about a collusion claim, and about €300 after it never replied at all.
In two cases the mediator sided with Coins.Game over documents: a $200 account under the wrong name and a $1,000 withdrawal. A 3,600 USDT sports win was outside what the mediator would judge.
Two cases, about $867 and $137.91, are still open.
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