Coins.Game: Account Blocked

9 cases on file where Coins.Game blocked an account with money inside. Most blocks came after a withdrawal request or a verification check.

Players say Coins.Game cited fraud, collusion, multiple accounts or a VPN, often without showing what it had found, and sometimes gave different reasons at different times.

The mediator found its reasons unfair or unconvincing in the C$222,000, €1,000 and $594 cases, and Coins.Game stopped answering in the €2,906 and €300 cases; in all five the money stayed blocked. One player was rejected for registering under the wrong name.

Another case was a sports closure the mediator wouldn't judge, and one player stopped answering before sending the block screenshot. One is still open.

• Save a screenshot of the block message and every support chat the moment you're blocked.
• Keep each email with its date if the casino's reason changes, so the mediator can point out the contradiction.
• Ask in writing which rule the casino says you broke and what evidence it has.
• Take the case to the Anjouan regulator's dispute service if Coins.Game ignores the mediator.