Cloudbet: Account Blocked

16 cases on file where Cloudbet locked, froze or closed an account.

The newer ones, filed since late 2025, mostly began with a review Cloudbet said could last up to six months, often called a "betting integrity review", and several players say support sent the same stock reply each time they asked.

Three accounts were reopened or paid out while the complaint was open. In four, Cloudbet said the player had more than one account: one player admitted it, and in the other three the mediator accepted evidence Cloudbet sent privately.

In the newest, a $1,845 balance frozen right after a winning bet, Cloudbet said three accounts shared a payout wallet and a login device.

The six oldest, from 2020 to 2022, are crypto balances frozen during ID checks, up to 360 ETH; none of them shows a payout.

• Ask Cloudbet in writing what its review is checking and when it will end — players who only waited got stock replies.
• File a complaint instead of sitting out a six-month review — three accounts were reopened or paid while a complaint was open.
• Ask Cloudbet to name the link it found, such as a device, address or wallet, if it says you have more than one account.
• Keep your own balance screenshots and bet slips while you can still log in.