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Crypto Casino Complaints / Stake.com / Confiscated Winnings

Stake.com: Confiscated Winnings

None of the 14 cases has ended in the player's favour; 12 were rejected, 1 closed without a reply and 1 is still open.

14 cases on file where Stake closed an account and kept the balance, in some cases including the player's own deposits.

Stake's stated reasons were a second or shared account, documents it called fake, altered or misleading, an unfair-play rule, or a breach of its terms it didn't spell out on the page.

In 11 of the 12 rejected cases, the mediator sided with Stake, often after reviewing information Stake shared privately. That's the mediator's view of evidence the public can't see, not a proven finding against the player.

The twelfth was turned away as too old to look into. One player, who says a 15,000 USDC deposit is still held, stopped answering.

The last is open: Stake kept a $25,476 balance, saying the player's KYC information was misleading, and the mediator is checking that claim.

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Case files in this category — click a tag to filter

Cases

2026-09-09 Stake.com: Account Blocked · 15,000 USDC
A player from Nigeria says Stake suspended their account the moment a 15,000 USDC deposit landed, before any of it was played.
Abandoned
2026-08-31 Stake.com: KYC & Verification · $25,476
A player from Bangladesh says Stake locked their account in March 2026 and later kept the whole $25,476 balance, which they say grew from a deposit of about $9,000.
Ongoing
2026-07-22 Stake.com: KYC & Verification · amount n/a
A player from mainland China says Stake suspended their account over an alleged rule break, then spent over three months turning down their proof of address.
Rejected
2026-07-20 Stake.com: Account Blocked · 4,073 USDT
A player from Mauritius says Stake locked the wallet part of their account after a 2,500 USDT cashout and told them it suspected a breach of its rules.
Rejected
2026-06-17 Stake.com: Account Blocked · 3,400 USDT
A player from Bangladesh says Stake made them redo verification from Level 1 to Level 4 the moment they tried to withdraw, though they were already a verified Level 2 user.
Rejected
2026-06-13 Stake.com: Confiscated Winnings · C$8,400
A player from Canada says Stake suspended their account, and those of a sister and a flatmate who share the same apartment and Wi-Fi, after they all bet on the same cricket league.
Rejected
2026-01-22 Stake.com: Account Blocked · €2,025 (deposited in USDT; player's figure)
A player says Stake closed their account for good after a verification attempt.
Rejected
2025-11-22 Stake.com: Withdrawal Issues · about $1,500
A player from India says Stake put their account in withdrawal-only mode, but every withdrawal failed with a note to contact support.
Rejected
2025-09-15 Stake.com: KYC & Verification · 9,902 USDT
A player says they signed up at Stake, sent in a first deposit of 9,902 USDT and were restricted right after their first bet.
Rejected
2025-09-09 Stake.com: Account Blocked · $1,800
A player says Stake suspended them for having more than one account.
Rejected
2025-06-18 Stake.com: Account Blocked · 2 ETH + $7,560
A player says Stake locked their account and held a balance they put at 2 ETH plus $7,560, from two sports bets on the LA Clippers staked in ETH and USDT.
Rejected
2024-05-27 Stake.com: KYC & Verification · amount n/a
A player says Stake kept refusing their verification for months and asked for something new each time.
Rejected
2024-03-01 Stake.com: Account Blocked · $43,000
A player who says they had used Stake for over three years at Platinum VIP level reports that the account was suspended on 27 January with about $43,000 inside.
Rejected
2022-11-29 Stake.com: KYC & Verification · 11,000 XRP (about $5,000 per the player)
A player says Stake blocked their account right after they deposited about 11,000 XRP, which they valued at roughly $5,000.
Rejected