Crypto Casino
Complaint
Cases
cryptocasino
.cc
— the crypto casino complaints registry
Crypto Casino Complaints
/
Shuffle
/ Withdrawal Issues
Shuffle: Withdrawal Issues — Page 2
Cases
2026-07-08
Shuffle: Withdrawal Issues · 600 USDC
A player from Finland says a $600 withdrawal from Shuffle went into review on the day they requested it, with no reason or timeline given.
Abandoned
2026-06-23
Shuffle: Withdrawal Issues · amount n/a
A player from Morocco says their Shuffle withdrawal stayed under review even after they passed every check asked of them: ID, proof of address, a liveness check and proof of funds.
Rejected
2026-06-17
Shuffle: Withdrawal Issues · 1,900 USDT
A player from Norway says they had deposited and cashed out at Shuffle many times without trouble, until a $1,400 deposit and a winning bet were followed by a $1,900 withdrawal that never arrived.
Resolved
2026-06-15
Shuffle: KYC & Verification · $162
A player from Switzerland says they tried to withdraw $162 in Solana from Shuffle and were sent through verification, where every proof of address they uploaded, including bank statements and bills, came back with the same automated rejection.
Abandoned
2026-06-11
Shuffle: Withdrawal Issues · 261.72 SOL (about $16,000)
A player from Belgium says they deposited about 259 SOL at Shuffle on 2 May 2026, asked to withdraw 261.72 SOL three minutes later without placing a bet, and the request has sat in review ever since.
Rejected
2026-06-09
Shuffle: Confiscated Winnings · 2,811 USDT
A player from Albania says a Shuffle withdrawal of about 2,811 USDT had been in review since 1 June, their account was switched to withdrawal-only mode, and live chat was cut off.
Rejected
2026-06-05
Shuffle: Withdrawal Issues · C$227.42 plus €687.44 (listed as C$915)
A player from Canada says a C$227.42 withdrawal requested from Shuffle on 2 April 2026 was still marked as in review two months later, and that another €687.44 sat in the account.
Resolved
2026-06-04
Shuffle: Withdrawal Issues · 64.44 USDT
A player asked Shuffle for a 64.44 USDT withdrawal on 15 May 2026, and it stayed in review for more than 20 days.
Resolved
2026-05-24
Shuffle: Withdrawal Issues · C$25,000
A player from Canada says they turned about C$2,000 into more than C$20,000 at Shuffle's baccarat tables, then watched every larger Bitcoin withdrawal sit in review for a month while two tiny ones went through.
Rejected
2026-05-23
Shuffle: Withdrawal Issues · $1,316.70
A player says a $1,316.70 withdrawal had been in review for two days with no reason given, even though they had finished level 3 KYC.
Resolved
2026-05-08
Shuffle: Confiscated Winnings · about $88,000 in SOL
A player says they wagered over $700,000 at Shuffle in about a month, lost about $70,000 at live blackjack, then quickly deposited about $88,000 in SOL from two wallets.
Rejected
2026-05-08
Shuffle: Withdrawal Issues · 502 USDC
A player from British Columbia says Shuffle suddenly stopped them from withdrawing, then from playing at all, and asked for verification documents.
Abandoned
2026-05-08
Shuffle: Withdrawal Issues · 988 USDC
A player from Canada says a 988 USDC withdrawal from Shuffle went into review after a good run at blackjack and never came out, even though earlier payouts had always been quick.
Abandoned
2026-04-07
Shuffle: Confiscated Winnings · 0.1 BTC (about $6,862)
A player from British Columbia says they turned about 0.013 BTC in deposits into a big slots win and asked Shuffle for 0.1 BTC in January 2026.
Confiscated
2026-02-15
Shuffle: Account Blocked · $3,550
A player from Malaysia says they deposited 2,000 USDT at Shuffle on 4 February 2026, won on one quick roulette bet and asked to withdraw three minutes later.
Unresolved
2025-10-22
Shuffle: Withdrawal Issues · $4,200
A player says they only bet on sports at Shuffle and won about $4,000 betting on tennis, having guessed that one of the players was injured and off form.
Unresolved
2025-06-15
Shuffle: Withdrawal Issues · $1,200
A player from Brazil says they asked Shuffle for a $1,200 withdrawal on 29 May 2025 after finishing five verification steps, and the money never arrived.
Unresolved
2025-06-13
Shuffle: Withdrawal Issues · 1,000 USDT
A player says they placed several bets at Shuffle and asked to withdraw 1,000 USDT.
Unresolved
2025-05-15
Shuffle: Confiscated Winnings · 8,767.17 USDT
A player who joined Shuffle in July 2024 says two withdrawals, 4,972.55 USDT and 3,794.62 USDT, froze in review in March 2025, although earlier payouts had been quick.
Unresolved
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