Crypto Casino
Complaint
Cases
cryptocasino
.cc
— the crypto casino complaints registry
Crypto Casino Complaints
/
Stake.com
/ KYC & Verification
Stake.com: KYC & Verification — Page 2
Cases
2026-07-13
Stake.com: Account Blocked · 920 USDT
A player from Yemen says Stake permanently restricted their account and is holding 920 USDT that came from a single winning sports bet placed in early 2025.
Rejected
2026-07-06
Stake.com: KYC & Verification · €3,100
A player from Croatia says about €3,100 sat locked at Stake while an address and source-of-funds check dragged on for months.
Rejected
2026-07-04
Stake.com: KYC & Verification · 699.32 USDC
A player from Argentina says about 699 USDC sat frozen in their Stake account for eight months because the source-of-funds check kept failing.
Rejected
2026-06-28
Stake.com: Account Blocked · $1,948
A player from Russia says Stake asked for source-of-funds papers, a payslip and three months of bank statements, and blocked the account as soon as the first payslip went up.
Rejected
2026-06-28
Stake.com: Bonus Disputes · $25,300
A player from Poland took a small sign-up bonus at Stake, says they ran it up to about 25,300 and then hit a wall at withdrawal: verification would only finish once they made a 25 deposit.
Rejected
2026-06-17
Stake.com: Account Blocked · 3,400 USDT
A player from Bangladesh says Stake made them redo verification from Level 1 to Level 4 the moment they tried to withdraw, though they were already a verified Level 2 user.
Rejected
2026-06-13
Stake.com: Confiscated Winnings · C$8,400
A player from Canada says Stake suspended their account, and those of a sister and a flatmate who share the same apartment and Wi-Fi, after they all bet on the same cricket league.
Rejected
2026-06-03
Stake.com: Account Blocked · 3,673 USDT
A player from Argentina says Stake locked their account, with 3,673 USDT inside, after they changed the email on it.
Abandoned
2026-06-01
Stake.com: KYC & Verification · C$3,525
A player from Saskatchewan says Stake let them cash out several sports wins, then held C$3,525 and asked for new proof of address and source of funds.
Abandoned
2026-05-22
Stake.com: Account Blocked · $6,150
A verified player from Lithuania says Stake restricted their account right after a winning bet in May 2026, with about $6,150 inside.
Resolved
2026-05-22
Stake.com: KYC & Verification · amount n/a
A player says Stake asked them to verify their account, but the upload button didn't work and an email sent a week earlier got no answer.
Abandoned
2026-05-22
Stake.com: KYC & Verification · €945
A player from Portugal says a balance of 945 EUR has been frozen at Stake for years, ever since a withdrawal triggered a hold and the casino asked for Level 4 source-of-funds proof.
Rejected
2026-05-14
Stake.com: KYC & Verification · $1,480
A player from Russia says Stake restricted their account and asked for verification, but the document upload in the account was switched off, so they could not complete it.
Abandoned
2026-05-14
Stake.com: KYC & Verification · 2,011 USDT
A player from Uzbekistan says Stake told them to send verification documents by email because the upload button on the site did not work, then did not answer that email for a week.
Abandoned
2026-05-13
Stake.com: KYC & Verification · 840 DOGE (about $830)
A player from Estonia says they deposited $500 in Dogecoin at Stake, grew it to about $830 on five tennis bets, and were then restricted before they could withdraw.
Rejected
2026-05-09
Stake.com: KYC & Verification · $30,100
A player from France says Stake asked for a full identity check when they tried to cash out roughly $30,000 won on slots over two or three days.
Rejected
2026-04-25
Stake.com: KYC & Verification · 5,450 USDT
A player from Hong Kong says Stake let them play after level 2 verification, then blocked a 5,450 USDT withdrawal and demanded levels 3 and 4 once they were in profit.
Abandoned
2026-04-22
Stake.com: KYC & Verification · $1,400
A player says they had played at Stake since February 2026 with no problems.
Rejected
2026-04-22
Stake.com: KYC & Verification · $14,000
A player who says they live in Finland had their Stake account suspended in February 2026 and was asked to redo verification up to level 4.
Abandoned
2026-04-22
Stake.com: KYC & Verification · 7,184 USDT
A player from Finland says Stake held up a 7,184 USDT withdrawal by adding new verification rules along the way.
Resolved
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