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Crypto Casino Complaints / Betpanda / Account Blocked

Betpanda: Account Blocked

None of the 22 cases has ended in the player's favour; 2 were rejected, 16 ended unresolved, 1 ended with the money kept and 3 are still open.

22 cases on file where Betpanda blocked or closed an account with money inside. The block usually came right after a win, a withdrawal request or a passed KYC check.

Players say the reason given was a terms breach Betpanda didn't name, its anti-fraud rule or a flag from its sportsbook provider. In five cases, it let the player take out only their last deposit.

The largest claim is $524,974.85 won on live roulette: the player says Betpanda offered only his deposits back if he signed a confidentiality paper, and the casino sent its evidence to the mediator privately.

Casino.guru closed two cases without a ruling because it doesn't judge sports-betting blocks. In most of the rest, no reply from Betpanda appears on the page.

Three, all filed in October 2026, are still open.

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Cases

2026-10-23 Betpanda: Account Blocked · $16,000
A player says Betpanda shut their account for good about two weeks before the complaint, without giving a reason, and its last email said the money inside had been seized.
Ongoing
2026-10-19 Betpanda: Account Blocked · amount n/a
A player from Romania with Gold VIP status says Betpanda cancelled a roughly $1,000 bet after twenty minutes, so they asked to withdraw everything they had deposited.
Ongoing
2026-10-09 Betpanda: Confiscated Winnings · $641
A player says they mostly bet on sports at Betpanda and made a good profit, which led the casino to ask for KYC.
Unresolved
2026-10-06 Betpanda: Account Blocked · $16,000
A player from the Netherlands says that after three years at Betpanda they were asked to verify, passed, and then won a $1,000 bet that should have taken their balance to about $16,000.
Ongoing
2026-10-02 Betpanda: Account Blocked · $400
A player from Russia says they opened a Betpanda account, placed three or four bets and then asked to cash out part of the balance.
Unresolved
2026-09-14 Betpanda: Confiscated Winnings · $524,974.85
A player from Ecuador says Betpanda blocked his account at the end of June with 524,974.85 dollars won on live roulette over two sessions.
Unresolved
2026-06-29 Betpanda: Bet Settlement · €900
A player from Lithuania says they won about 28 of 30 volleyball bets at Betpanda, after which the casino asked for verification and then blocked the account with roughly €900 inside.
Rejected
2026-06-09 Betpanda: Account Blocked · $1,900
A player from California says Betpanda emailed that their account would be closed and gave them 72 hours to withdraw their latest deposit.
Rejected
2026-04-23 Betpanda: Confiscated Winnings · $500
A player says they used Betpanda for sports bets and casino games for a couple of months without trouble, until they won.
Unresolved
2026-01-23 Betpanda: Confiscated Winnings · $3,300
A player says they deposited $3,300 at Betpanda, won $1,000 and asked to withdraw $4,300, after which the account was blocked.
Unresolved
2025-12-23 Betpanda: Confiscated Winnings · 1,005 USDT
A player from Nigeria says they made two 500 USDT deposits at Betpanda, won two bets and asked to withdraw.
Unresolved
2025-12-23 Betpanda: Bet Settlement · €570
A player says Betpanda checked their ID and then said their sports betting broke its terms, without naming a rule.
Unresolved
2025-10-23 Betpanda: Account Blocked · $1,050
A player says Betpanda blocked their account and a withdrawal, saying its sportsbook provider had flagged their betting.
Unresolved
2025-10-23 Betpanda: Account Blocked · $19,000 (about 100,000 BRL)
A player says they played at Betpanda only twice and won both times, then were asked for documents for a security check.
Unresolved
2025-10-23 Betpanda: Confiscated Winnings · $4,000
A player says they deposited $1,000 at Betpanda and placed fewer than five sports bets, on leagues like Serie A and the Champions League, before the account was blocked.
Confiscated
2025-10-23 Betpanda: Withdrawal Issues · $390 (about 4.4 mBTC)
A player says a Betpanda withdrawal of 2.9 mBTC sat in a routine check for a week, with another 1.485 mBTC left in the account.
Unresolved
2025-09-08 Betpanda: Account Blocked · $600
A player from Ukraine says they deposited $1,200 at Betpanda over a few days, played slots and some sports bets, and were then blocked with $600 still in the account.
Unresolved
2025-03-25 Betpanda: Bet Settlement · $600
A player says they joined Betpanda on 16 March 2025, deposited 500 USDT three days later and, after mixed results, asked to withdraw about $577 on 21 March.
Unresolved
2024-11-15 Betpanda: Account Blocked · $1,000
A player says they signed up at Betpanda on 30 October, lost two sports deposits totalling $800, then won and grew the balance to $1,000.
Unresolved
2024-11-15 Betpanda: Withdrawal Issues · 91 LTC
A player says they asked Betpanda for a 91 LTC withdrawal on 7 November and never got the money.
Unresolved