Crypto Casino Complaints / Betpanda / Account Blocked
None of the 22 cases has ended in the player's favour; 2 were rejected, 16 ended unresolved, 1 ended with the money kept and 3 are still open.
22 cases on file where Betpanda blocked or closed an account with money inside. The block usually came right after a win, a withdrawal request or a passed KYC check.
Players say the reason given was a terms breach Betpanda didn't name, its anti-fraud rule or a flag from its sportsbook provider. In five cases, it let the player take out only their last deposit.
The largest claim is $524,974.85 won on live roulette: the player says Betpanda offered only his deposits back if he signed a confidentiality paper, and the casino sent its evidence to the mediator privately.
Casino.guru closed two cases without a ruling because it doesn't judge sports-betting blocks. In most of the rest, no reply from Betpanda appears on the page.
Three, all filed in October 2026, are still open.
Case files in this category — click a tag to filter